Privacy Policy

Last updated: 27 July 2026

1. Who we are

CleanRoute (“we”, “us”) is the data controller for the personal data processed through the Service. This policy explains what we collect, why, and your rights under UK GDPR and the Data Protection Act 2018.

2. Data we collect

Account details (name, email), location data you provide (such as postcodes and saved places), preferences and settings, and usage data to improve the Service. Payment details for subscriptions are handled by our payment provider and are not stored on our servers.

3. How we use your data

To provide personalised recommendations, deliver alerts you opt into, operate your subscription, improve the Service, and comply with legal obligations. We rely on your consent, the performance of our contract with you, and our legitimate interests as lawful bases.

4. Cookies

We use essential cookies to run the Service, and — with your consent — analytics cookies to understand usage. You choose your preferences via our cookie banner and can change them at any time.

5. Sharing

We share data only with trusted processors (such as hosting, analytics and payment providers) under appropriate agreements, or where required by law. We never sell your personal data.

6. Retention

We keep personal data only as long as necessary for the purposes described, or as required by law. You can request deletion of your account at any time.

7. Your rights

You have the right to access, correct, delete, restrict or object to processing of your data, and to data portability. To exercise these rights, contact us via our contact page.

8. Security

We use appropriate technical and organisational measures to protect your data. No system is perfectly secure, but we work to keep your information safe.

9. Changes

We may update this policy from time to time. Material changes will be communicated within the Service.